Experience peace of mind with our commitment to free repairs for life
Warranty & Repairs
Our Warranty and Repairs Policy
At GA, we stand behind the quality and longevity of our jewellery. All our pieces are guaranteed to last a lifetime under normal conditions of wear and tear. In case your jewellery requires a repair, we offer free repairs for life.
Gold vermeil plated pieces are subject to fading over time, which can be affected by how the piece is worn and cared for. We provide a free replating service to ensure your jewellery stays as good as new.
Our repairs service is available for all types of jewellery, even the finest ones. If the jewellery can be repaired and is not irreversibly damaged, you can download our repairs form and follow the instructions to send it to us.
Repairs are free, and you will only be charged for shipping once. Once we receive it, we'll repair it and ship it back to you at no cost.
Please note that if you've purchased items from any GA stockists, repairs are subject to a small fee and not free. Contact our customer care team for more information.
What is GA's warranty policy?
We offer a lifetime guarantee for all our jewelry pieces, subject to normal conditions of wear and tear. If your jewelry requires repair, we provide free repairs for life.
Do you offer a free replating service for gold vermeil plated pieces?
Yes, we do. Our free replating service ensures that your gold vermeil plated pieces remain as good as new, even after extended wear.
How do I get my jewelry repaired?
If your jewelry requires repair and is not irreversibly damaged, you can download our repairs form and follow the instructions to send it to us. Repairs are free, and you will only be charged for shipping once. Once we receive it, we'll repair it and ship it back to you at no cost.
Are repairs free for all GA products?
Repairs are free for all GA products, except for those bought from GA stockists. If you've purchased items from any GA stockists, repairs are subject to a small fee. Please contact our customer care team for more information.
Elevate Your Jewellery Collection: A Curated Guide on Gold Vermeil, Chokers, Advent Calendars and More
Navigating the ever-glistening landscape of jewellery involves more than just a penchant for sparkle; it requires a discerning eye for details.
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Vermeil gold offers a happy medium between solid gold and gold-plated jewellery, often found in fine jewelry pieces like gold plated bracelets and 18ct gold items.
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In a league of its own, the floating diamond necklace offers a minimalist approach to luxury.
Paired with gold plated hoop earrings or a solid gold ring, it’s the epitome of understated elegance.
Whether you're in search of gold huggies, a snake chain, or even a bracelet set, this guide is your ticket to navigating the dazzling world of jewellery with aplomb.