Repair Request Received

We’ve received your repair request successfully. Our customer care team will review it and get back to you within 1–2 working days by email.

Thank you for trusting us with your piece.

Request received Reply within 1–2 working days Support if you need us

What Happens Next

Here is what to expect after submitting your repair request.

01

We Review Your Request

Our team checks the details you submitted, along with any photos, so we can understand the repair or replating needed.

02

We Contact You

We’ll email you with the next steps and let you know if we need any further details before you send your jewellery.

03

You Send Your Jewellery

Once you hear from us, package your item securely and send it using a courier service that provides tracking.

If any cost applies, we will always let you know before proceeding.

Need Help in the Meantime?

If you would like to add more photos, update your details, or ask a question about your repair request, our customer care team is here to help.

When getting in touch, please include the name and email used in your repair request so we can assist you more quickly.

Continue Exploring

While we review your request, you can discover what is new, revisit our most-loved pieces, or return to the repairs page at any time.

Jewellery Repair Request Confirmation

This page confirms that a jewellery repair request or replating request has been submitted successfully to Galleria Armadoro. It appears after a customer completes the online repair request form for jewellery repairs, jewellery warranty support, gold vermeil replating, hoop repair, huggie repair, ring repair, chain repair, bracelet repair, cuff repair, or bangle repair.

After submitting a repair request, the Galleria Armadoro customer care team reviews the request details and any uploaded photos. Customers are contacted by email within 1–2 working days with the next steps for their jewellery repair or replating enquiry.

Once the request has been reviewed, customers may be asked to send their jewellery using a courier service that provides tracking. If any repair cost or replating fee applies, Galleria Armadoro will contact the customer before proceeding. This applies to eligible repairs within warranty, paid repairs after the warranty period, gold vermeil replating services, stockist purchases, and selected jewellery not originally purchased from Galleria Armadoro.

This confirmation page is relevant for customers searching for phrases such as repair request submitted, jewellery repair confirmation, gold vermeil replating request confirmation, what happens after submitting a jewellery repair request, repair enquiry follow-up, customer care response time for jewellery repairs, and how Galleria Armadoro handles repair and replating requests.

Customers who need to update their details, send more photos, or ask a question after submitting a repair request can contact Galleria Armadoro customer care by email at eshop@galleriasilver.gr, by WhatsApp at https://wa.me/306945553996, or by telephone at +30 210 3211519.

Related pages include the Warranty & Repairs page, What’s New, and Best Sellers.

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