Our policy lasts 14
days. If 14
days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused
and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt
or proof of purchase.
To return an item it must be unused
and within its original packaging. GALLERIA ARMADORO offers a free returns policy within 14 days of receiving your order, however this does not apply to certain items of excluded jewellery, which are outlined below. Please be aware that the goods need to be sent back within 14 days and meet the requirements detailed below to be eligible for a refund.
Return items will be checked by us to confirm that they have been returned unworn and in the same condition as they were sent. Following this, your payment will be refunded back to your original payment method.
If you have any questions about making a return or an existing return, please call your personal concierge now on +30 210 5231700
or email us firstname.lastname@example.org
The following items are excluded from our refund policy and cannot be returned:-
- Personalised items, bespoke items, customised items and items that have been made to order.
- Earrings, for safety and hygiene reasons.
- Items that have been worn or are not in the same condition as when they were shipped.
If you have a question about a return or refund please contact email@example.com
, or call +30 210 5231700
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at firstname.lastname@example.orgSale items
Only regular priced items may be refunded, unfortunately sale items cannot be refunded
To return your product, you should mail your product to: 7 Pierias str Athens GR 10441, GREECE.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable
. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over 50 euro, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.